We have updated the Parks Service Request Page to include a few new features to make it simpler to clear the issues that you have reported.
The first feature is a New Get My Position Button on the Park Service Request Form. If you are on a smartphone and are reporting from the field you can click on the Get my current position button and it will grab your GPS coordinates from your phone and populate the information in the form.
The second feature is at the bottom of the form you will see a list of all of the submitted service request along with their status, “Open”, “Closed”, “Forwarded”, “Under Review” or some other comment. This should help to eliminate duplicate entries.
Finally on the Volunteer Hours Form we are asking if you are a Veteran or Active Duty. The NPS would like to track this information so we are asking it but it is not a required field so if you choose not to answer the question that is fine.